Embracing Iceland (Enorca ehf) values your privacy and handles your personal data with care and respect.
How is your personal information received, collected, used and shared when you use or book with our website?
What steps do we take to safeguard your information?
We will collect certain information from you when you make an enquiry or book a trip with us. Depending on your interaction with us and what products and services you use, we may collect the following personal information:
Your full name, date of birth, gender, title, postal address, phone number, email address, travel insurance details, nationality and city. If necessary, we may also ask for a self-health declaration form to be completed prior to tour departure, which is considered sensitive under data protection laws.
To make a payment using a credit card, you can use the secure online booking engine or call us for another payment procedure. Your payment card details are not recorded, stored or retained by Embracing Iceland in any way, and we therefore ask that you do not email your payment card details. We only use a secure third-party vendor to process these payments. If we need to provide you with a refund, your bank details may be collected by the third-party vendor, where they are recorded and stored.
When you are travelling with us, a photo or video may be taken by the Embracing Iceland driver-guide. We ask that any photos or videos taken by us are done so with permission and respect for the individual. If you do not want to be included in photos or video, please let us know.
Cookies
When you visit our website, we are currently not collecting any data or cookies.
How do we use your personal information?
Only to communicate with you. We do not share your information with third parties, nor do we use your information to provide you with targeted advertisements.
We only share information about you with third parties when you give us consent to do so — such as when booking optional activities. We often display personal reviews of satisfied customers on our public website; with your consent, we may post your name alongside the review.