Terms and conditions

Embracing Iceland. Below your will find our terms and conditions.

  • Embracing Iceland is a fully licensed day-tour operator authorized by the Icelandic Tourist Board.
  • Embracing Iceland is committed to providing quality service and ensuring our tours exceeds guest's expectations.
  • We kindly ask you to make your bookings via our website www.embracingiceland.is/contac us or by email to info@embracingiceland.is or by phone number +354 8585410
  • All unit prices presented on the website are for a certified guide and driver and a private use of a luxury jeep (max 4 pax).
    • All prices for our Iceland tours are presented in USD and are including VAT
    • Typically, the price presented for a specific tour is based on its minimum duration.
    • We require a full payment at the time of booking
    • Our jeep carry max 4 people.
    • If you need transport for additional pax (5-19 people), that can be offered based on a special price offer, either by providing larger jeeps, Mercedes Van or Sprinter.
    • No surcharges applies for credit card payments
    • No surcharges applies for road tolls, entries fees for National Parks, taxes and parking
    • As Embracing Iceland does not charge any booking or transaction fees, then in case of refund we cannot be held liable for any loss due to fluctuations in currency exchange rates during transactions, nor any third party transaction fees that may occur at the time of payment.
    • Embracing Iceland reserves the right to change prices on the website without prior notice in the event of currency fluctuations, government taxes, or any cost increase that are outside of Embracing Iceland control. Prices are guaranteed against any surcharge once booking has been done and paid.
  • According to Icelandic Laws, both drivers and passengers should wear seatbelts. Should you require special safety seats for infants or children, then Embracing Iceland will provide appropriate Child Safety Seat.
  • If you suffer from any known medical conditions you must let us know in advance.
  • In the unlikely event of a medical incident, you hereby authorize Embracing Iceland to take such action as is necessary for the provision of medical service at your cost, including but not limited to arrangement of any medical evacuation service by air or road. Same applies for any nurse, doctor, paramedic or ambulance offer and any necessary hospital service.
  • No illicit drugs or alcohol are to be consumed in Embracing Iceland vehicle.
  • Smoking is not permitted inside Embracing Iceland vehicle.
  • Embracing Iceland reserves the right to eject any passengers behaving in an inappropriate, offensive, intoxicated or destructive manner from the vehicle. This may include a request for police intervention.
  • Should a necessity arise during tour, such as due to weather or road conditions “Embracing Iceland” reserve the right to alter the itinerary in cooperation with our guest.
  • Should a necessity arise prior to a booked tour, such as due to weather or road conditions Embracing Iceland reserve the right to alter or cancel the itinerary.
  • If you book a tour that gets canceled due to weather, you will receive a full refund or be scheduled for another day.
  • Embracing Iceland is not liable for any losses or expenses, delays, damages, accidents, sickness, changes in schedules caused by weather or any other irregularity outside the control of Embracing Iceland.
  • Travel Insurance. We strongly recommend that you purchase a travel insurance policy in your home country before starting your trip to Iceland, that covers your cost in case you need to cancel your travel reservation. This kind of travel insurance is not expensive and frequently covers other risks. Having travel insurance is always a good idea when traveling around the world.
  • Assumed Risk & Outdoor Activities: Our passengers are advised that all activities undertaken during their tour with Embracing Iceland is entirely at their own risk. Our passengers must behave in a fit and proper manner at all times in accordance with Embracing Iceland or its partners’ guidelines and must take proper responsibility for their own safety. All outdoor activities carry inherent risks and Embracing Iceland or its partners do not assume any responsibility for accidents that are caused by its customers or can be traced to their own actions. With the purchase of your trip you agree to these conditions, understand its implications and accept responsibility for your participation in your trip. Depending on the activity, you may be requested to sign an additional liability release.

Same applies, in the case of Force Majeure, such as natural catastrophes, strikes, weather, war or other causes outside of Embracing Iceland Tours control.  All such losses and expenses are the personal liability of the traveler. We advise all our guests to acquire a travel insurance before they travel.

  • If you cancel a standard day-tour in writing received within 48 hours prior to your departure, you will receive 100% refund minus any third party transaction fees that may occur at the time of payment
  • If you cancel a tailor-made day-tours in writing received within 48 hours prior to your departure, your will receive 75% refund.
  • If you booked directly with us, then our travelers can always change the booking if done before 24 hours of the departure. (Based on availability)
  • Embracing Iceland tours reserves the right to alter/change/correct mistakes that may appear on our website. This also applies for this terms and conditions.

Embracing Iceland, (Enorca ehf)

Inspired by Iceland
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